Around the clock technical support made available to help customers restore power as quickly and safely as possible
BRAMPTON, ONTARIO — August 30, 2017 — Survalent today announced that it is providing, around the clock technical support at no charge to all of its utility customers who have been impacted by the devastating effects of Hurricane Harvey until the state of emergency has been lifted.
Customers affected by the severe weather and flooding in Texas can contact Survalent Technical Support by calling 1-855-402-2600, visiting the Survalent Support Portal at https://survalent.force.com/support/CustomCommunityLogin or via email at email@example.com
“We’re committed to helping our customers get through this catastrophic flooding,” said Steve Mueller, president and chief executive officer. “With potentially more flooding due to further rainfall forecasts, we will continue to work with our customers to ensure that they can restore power as quickly and safely as possible. Our thoughts and prayers are with everyone who has been affected by Hurricane Harvey.”
Survalent is the most trusted provider of advanced distribution management systems (ADMS) for electric, transit, gas and water/wastewater utilities across the globe. Over 600 utilities in 30 countries rely on the SurvalentONE platform to effectively operate, monitor, analyze, restore, and optimize operations. By supporting critical utility operations with a fully integrated solution, our customers have significantly improved operational efficiencies, customer satisfaction and network reliability. Our unwavering commitment to excellence and to our customers has been the key to our success for over 50 years. To learn more, visit us at www.survalent.com. Follow us on Twitter @Survalent and LinkedIn.