A Telecommunications Provider in Central America

The Challenge

With critical services dependent on uninterrupted power and climate control, this telecommunications provider needed a centralized system to monitor and manage its distributed infrastructure. Existing solutions – including a combination of Energy Monitoring Systems, Industrial SCADA, and Building Management Systems (BMS) – were limited in scalability and could not effectively handle more than 10,000 monitoring points. The company sought a solution that would ensure high availability, improve response times, reduce operational costs, and provide visibility across a complex network of facilities.

The Solution

The project was managed by CESSA, with PROA serving as the technical lead and Survalent providing the SCADA platform. The system was designed to focus on electrical and climate infrastructure, enabling the telecommunications provider’s Network Operations Center (NOC) to monitor key assets in real-time across multiple sites.

The system supported integration with more than 1,000 RTUs and IEDs, covering:

• HVAC systems and climate sensors
• Medium and low voltage switchgear
• Automatic Transfer Systems (ATS)
• Rectifiers, inverters, battery banks, UPS
• Energy meters, relays, PDUs
• Backup generators and fuel tanks
• Fire and security alarms, and door status sensors

Open protocols such as Modbus, SNMP, OPC, and DNP enabled seamless communication across diverse equipment types.

The implementation provided the telecommunications provider with improved system reliability, centralized alarm/event management, and detailed historical reporting. While not a replacement for full BMS functionality (e.g., access control or surveillance), the solution significantly enhanced visibility and decision-making across the distributed infrastructure.