Survalent Technology Corporation (“Survalent”) respects the privacy of those who visit our website. The following information is designed to help you understand when and why we collect your personal information and how we use that information.
How we collect information
Voluntary form submissions
Information collected by or on behalf of Survalent through this website is information which is submitted to us voluntarily, such as your name, contact details (including your address and telephone number), website URL or email address.
Survalent may also collect personal information when you order and register software, data, or services; sign up for newsletters; register for training or other events; or make requests that require a direct response to you.
How we use your information
The voluntary personal information we collect is used to provide customer related services and benefits which includes, but is not limited to, the following:
- To verify and complete transactions and activate software
- To provide notification to licensees about updates to software, data, and services
- To help provide technical and product support to our users
- To register users for training courses or other events
- To communicate with users regarding products or services
- To follow-up on product, service or other business inquiries
- To determine what products and services might be of interest to you
The installation process for certain software supplied by Survalent, may require information to be placed on your hard drive. This is done to enable the proper functioning of the software and ensure it is used only when properly licensed. Certain software products available from Survalent may for software installation purposes or other supplier related purposes require registration to gain access to special services, license keys, or other features. This information will be used to provide support and deliver specialized services.
Where appropriate, Survalent may pass data on to the applicable software licensor or partner to facilitate services. Our licensors and partners are also committed to protecting personal information as described in their privacy statements or policies.
Occasionally, Survalent uses the services of bonded mailing houses that are authorized to use your personally identified data only for specific Survalent marketing or software update related mailings.
While browsing the Survalent website, you may be able to access the websites of third party organizations through a hyperlink. Survalent assumes no responsibility for the privacy practices of third parties’ websites and suggests you review the privacy statements and policies on such websites before sharing your personal information.
Other than as described herein, Survalent will not disclose your personal information unless required to do so by law, or in the good faith belief that such action is necessary to protect the rights or property of Survalent or that of its software licensors. Except as otherwise stated herein or at the point of collection, Survalent does not transfer, trade or sell personal information to third parties.
Individuals who choose not to provide personal information on this website will still be able to access many sections of the site. Refusing to provide personal information may simply prevent you from accessing secure areas of the site, registering and activating software through the site, completing transactions through the site, accessing certain product information such as whitepapers or webinars, requesting technical support and other services.
If you submit personal information to Survalent and do not wish to receive marketing information from us, you may opt out of being included in our mailing list at any time by sending an e-mail notification to email@example.com with your required instructions. Please keep in mind, however, that you may not receive valuable information from Survalent as a result of your election to be removed from our mailing lists. Non-marketing communications may still be sent if the email is operational or transactional in nature.
Your data rights
Survalent will provide you with access to information about you in our databases upon request by contacting firstname.lastname@example.org and providing us with the context of the information in question. If you believe any of the information is incorrect or needs updating, please advise us and we will correct our records as appropriate. You have the right to request to delete personal information. Unless the data is necessary to fulfill contractual, legal or other obligations, personal information can be deleted upon request.
Note: This policy is subject to change from time to time. Updates are effective as of the current date. This policy is current as of September 22, 2021.