[With SurvalentONE FLISR] Oshawa residents now benefit from a more responsive and reliable grid that keeps the lights on and businesses running smoothly. - Oshawa Power
The Challenge
Oshawa Power needed to modernize its grid to support a growing population and the increasing demands of electrification. The existing infrastructure relied on manual fault detection and switching, resulting in extended outages, slower restoration, and rising pressure on operations. With the community transitioning toward electric vehicles, renewables, and battery storage, the utility required a scalable, automated solution to improve service reliability and prepare the grid for future energy needs
The Solution
In December 2021, Oshawa Power deployed SurvalentONE FLISR as part of its broader SmartGrid initiative. Survalent’s advanced automation solution combines intelligent fault detection, isolation, and service restoration with real-time analytics and system-wide monitoring. It enables the utility to automatically detect faults, isolate affected segments, and reroute power often restoring service before field crews are dispatched.
The initial implementation covered 8% of the grid and has since expanded to 40%. SurvalentONE FLISR integrates seamlessly with Oshawa Power’s existing control environment, operators with real-time visibility and precise control to improve situational awareness and accelerate restoration.
Since deployment, the utility has seen significant performance improvements:
- 78% reduction in SAIDI, with average annual customer downtime dropping from 88 minutes to just 19 minutes
- 72% reduction in SAIFI, with average outages per customer falling from 1.04 to 0.28
SurvalentONE FLISR now plays a central role in Oshawa Power’s Strategic Asset Management Plan, with all new builds and capital projects incorporating the technology to achieve 100% grid coverage over time.
Oshawa Power is a municipally owned electric distribution utility serving approximately 63,000 meters across a 150 km² / 58 sq. mile service area in Oshawa, Ontario. With 9 distribution substations, 3 transmission substations, and over 1,000 km / 621 miles of overhead and underground lines, the utility plays a critical role in delivering safe and reliable power. As the city grows and electrification accelerates, Oshawa Power is investing in solutions like SurvalentONE FLISR to improve reliability, reduce outages, and support the evolving needs of its community.