This course is offered as self-paced online training consisting of 8 modules. Students will be introduced to the operational concepts of real-time SCADA systems, and learn about the SurvalentONE SCADA application. This course will explore network communications, basic databases, and graphic user interfaces (GUI), in addition to trouble-shooting techniques, and maintenance procedures, and is suitable for students new to SCADA and those interested in a refresher.

A certificate of achievement will be earned by students who have successfully passed with an 80%+ mark. Upon successful completion, students earn 40 PDH.

Hands-On: Yes, via a virtual environment.

Prerequisite: Windows OS navigation skills. Experience with a Survalent SCADA system will be helpful.

Price:
$1,500.00 USD

The Self-paced courses offer another way to learn the valuable skills you need for your everyday work but at a pace that best suits your schedule. You will have access to full course materials, simulators and tutorial videos to help the learning process. The courses are also offered in Spanish. Note, the Spanish version of the course includes some English content.

A certificate of achievement will be earned by students who have successfully passed with an 80%+ mark. Upon successful completion, students earn 40 PDH.

Hands-On: Yes, via a virtual environment.

Prerequisite: SurvalentONE SCADA System Level 1 training. Equivalent proficiency must include comfort with development of DB & GUI files, which are covered in SurvalentONE SCADA System Level 1 and not repeated in SurvalentONE SCADA System Level 2.

Price:
$1,500.00 USD

This course offers self-paced online training tailored for individuals tasked with operating the ADMS-SCADA System. It provides a comprehensive understanding of Survalent SmartVU application, focusing on navigation, map management, customization, and control functionalities. Participants will learn to effectively utilize SmartVU interfaces, manage maps, customize representations, handle alarms and more.

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement, validating their proficiency in SmartVU operation and management.

The SCADA Operator Training course objectives are:

•  Explore SmartVU Interfaces: Understand layout and features.
•  Manage Maps: Start, load, and import maps seamlessly.
•  Customize Representation: Fonts, colors, symbols for clarity.
•  Organize Views and Layers: Manage map elements effectively.
• Control Points: Understand status and analog functionalities.
• Monitor and Manage: Activate, set controls, and manage alarms.
• Access Detailed Information: Monitor points, access properties.
•  Enhance Map Functionality: Create PMacro types, use templates.
•  Handle Alarms: Differentiate, manage momentary and sustained alarms.
• Analyze Data: Generate historical trend graphs within maps.

Hands-On: Yes, via a virtual environment.

Prerequisite: Working knowledge of SmartVU, SCADA reports and tips & best practices will be helpful.

Price:
$750.00 USD

The SCADA Reports enablement course provides you with the skills to create Historical, Operational, Event, Tag, and Generic SCADA reports

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement.

Objective: The SCADA Reports enablement course provides you with a step-by-step guide to:

• Creating a variety of reports
• Learning how to read tables and fields
• Scheduling reports
• Outputting reports

Target Audience: Individuals that need to create reports from SCADA

Hands On: Yes, via a virtual environment

Pre-Requisite: Existing Survalent customers currently using STC Explorer

Price:
$250.00 USD per student

The SurvalentONE OMS is a complete suite of applications that empowers utilities to efficiently track outages, reduce outage downtime, and proactively and safely guide field crews during restoration activities. The focus of this course is on how processing Outage and Non-Outage Calls using the OMS Call Handler, which serves as a bridge between the Customer Service Team and System Controllers and Dispatchers, enables simplified, seamless communication, swift resolutions, and exceptional customer service.

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement.

Objective: The OMS Call Handler for Customer Service Representatives course walks you through the following key topics:

• Getting acquainted with the OMS Call Handler
• Entering outage calls
• Entering non-outage calls
• Call Handler Use Cases
• Target Audience: Call Center Representatives

Hands On: No

Pre-Requisite: Basic knowledge of SurvalentONE SCADA

Price:
$250.00 USD per student

The SurvalentONE OMS Customer Outage Portal session is designed to understand the flow of information to the public, including an overview of the Customer Outage Portal, Twitter (X), estimated time of Restoration, and other information included in the Customers Outage Portal as part of a public outage.   This training will help communications to understand what the source of the information is, who writes the outage reasons, and options to automate the estimated time of restoration and the tools needed to edit public-facing information like Dashboard.

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement.

Objective:  The OMS Outage Portal for Customer Service Representatives course walks you through the following key topics:

• Core concepts of the OMS solution
• Comprehensive and fundamental understanding of Outage Portal
• How it can benefit your day-to-day activities by making your work more self-sufficient and simpler
• Learn how OMS Outage Portal system allows you to help your other utility personnel to provide accurate information to the public.
• Learn how OMS Outage Portal allows the public to independently provide useful information.

Hands on: No

Pre-Requisite: SurvalentONE SCADA Level 1

Price:
$250.00 USD per student

The SurvalentONE OMS is a complete suite of applications that empowers utilities to efficiently track outages, reduce outage downtime, and proactively and safely guide field crews during restoration activities. Polaris allows utility employees to view the location and status of outages as well as their associated service and emergency tickets, specify the materials used in a job and track the time needed to complete it, and create damage reports.

The focus of this course is on enabling you to efficiently work with Polaris and learn how OMS Polaris integrates into your daily job responsibilities, makes it safer to do your work, gives you more autonomy to do your work, and enables you to help your operators provide accurate information to the public. This course will incorporate use cases to provide learners with a realistic experience of the Polaris application and its common uses.

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement

Objective: The OMS Polaris enablement course walks you through the following key topics:

• Introduction to Polaris
• Terminology and workflow for Field Crew
• Outage use case exercises
• Service and emergency ticket use case exercises
• Damage report use case exercises

Target Audience: Field Crew Managers, Field Crew Personnel

Hands On: No

Pre-Requisite: Basic knowledge of SurvalentONE SCADA

Price:
$250.00 USD per student

This training course is specifically designed for Executives, Managers, and any personnel using the SurvalentONE OMS Dashboard application, to understand the outages dashboard Information and how to search for specific information.

The purpose of the training is to provide the dashboard users with an understanding of the main objectives of the OMS and how to use the SurvalentONE OMS Dashboard application to access information on outages, view real-time information, view Reports and Reliability Calculator results, KPI’s and review simple information on a ticket from a management perspective

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement

Objective: The OMS Dashboard

• Core Utilization of OMS Dashboard
• Lobby Mode vs Mobile Mode
• Customization Options
• Reporting Information and Analytics

Target Audience: Executives, Managers, Directors, Team Leads

Hands On:  No

Pre-requisite:  n/a

Recommended course: SurvalentONE SCADA Reports

Price:
$250.00 USD per student

The SurvalentONE OMS is a complete suite of applications that empowers utilities to efficiently track outages, reduce outage downtime, and proactively and safely guide field crews during restoration activities. The focus of this course is on how the Operations team will use OMS within the SmartVU interface.

Upon successful completion with a mark of 80% or higher, participants will earn a certificate of achievement,

Objective: The OMS for Operators course reviews how to:

• Enter Outage and Service Calls
• Work with Call Analysis
• Create Planned Outages
• Verify Outages
• Create Jobs

Target Audience: Operations Teams.

Hands On: No

Pre-Requisite: Experience or SurvalentONE SCADA System Level 1 Training or SmartVU Editor

Price:
$750.00 USD per student