24/7 technical support will be made available to enable utilities to restore service quickly and safely
BRAMPTON, ONTARIO — September 8, 2017 — With Hurricane Irma projected to make landfall in the US mainland this weekend, Survalent today announced that it will be providing 24/7 technical support at no charge to any customers who may be impacted by one of the strongest hurricanes ever recorded in the Atlantic. This will remain in effect until the state of emergency has been lifted.
Affected customers can contact Survalent Technical Support by calling 1-855-402-2600, visiting the Survalent Support Portal at https://survalent.force.com/support/CustomCommunityLogin or via email at firstname.lastname@example.org
“Our support team is ready to help customers respond to Hurricane Irma,” commented Steve Mueller, president and chief executive officer. “We will assist in whatever way we can to ensure that our customers will be able to get the power back on in their communities in a safe and timely manner. Our thoughts and prayers go out to all those who have been – or who may be – affected by Hurricane Irma.”
Survalent is the most trusted provider of advanced distribution management systems (ADMS) for electric, transit, gas and water/wastewater utilities across the globe. Over 600 utilities in 30 countries rely on the SurvalentONE platform to effectively operate, monitor, analyze, restore, and optimize operations. By supporting critical utility operations with a fully integrated solution, our customers have significantly improved operational efficiencies, customer satisfaction and network reliability. Our unwavering commitment to excellence and to our customers has been the key to our success for over 50 years. To learn more, visit us at www.survalent.com. Follow us on Twitter @Survalent and LinkedIn